Tien-Dat Nguyen is a PhD student in the Department of Smart Industry Technology Research and Development at National Formosa University, Taiwan. He is affiliated with the department located at No. 64, Wunhua Rd., Huwei Township, Yunlin County, Taiwan. His research interests focus on customer behavior, AI-enabled customer service, chatbot adoption, marketing, and digital commerce.
Mr. Tien-Dat Nguyen
Past Speaker